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Shipping and Delivery 

At VR99, we are committed to ensuring timely and accurate delivery of all products and services. Below are the terms and conditions governing our shipping and delivery processes:

1. Digital Products

  • Delivery Method: Digital products (e.g., software licenses, reports, templates) will be delivered via email or through secure download links.
  • Delivery Timeframe: Delivery will typically occur within 24-48 hours after payment confirmation, unless otherwise specified.
  • Failed Delivery: In the event of any issues with receiving the product, clients are advised to contact us at info@vr99.co.in immediately.

2. Physical Products (if applicable)

  • Shipping Locations: Currently, VR99 ships physical products to select regions. Clients will be notified if their location is outside the shipping zone.
  • Shipping Charges: Any applicable shipping charges will be clearly indicated during checkout and included in the final invoice.
  • Delivery Timeframe: Physical products will be shipped within 3-7 business days of order confirmation. Delivery timelines may vary based on the shipping destination and courier service.
  • Tracking Information: Once shipped, clients will receive tracking details to monitor the progress of their shipment.

3. Service Deliverables

  • Delivery Method: For services such as custom development, consultation, or integrations, deliverables will be shared electronically via email or through client portals.
  • Delivery Timeframe: The timeframe for service deliverables will be as per the agreed project milestones or timelines stated in the service agreement.
  • Delays: In the event of unforeseen delays, VR99 will promptly notify the client and provide an updated timeline.

4. General Terms

  • Accuracy of Information: Clients must provide accurate shipping and contact information to ensure successful delivery.
  • Failed Deliveries: VR99 will not be held responsible for delays or failed deliveries resulting from incorrect information provided by the client.
  • Non-Delivery Resolution: If a product or service is not delivered within the specified timeframe, clients can reach out to info@vr99.co.in for resolution.

5. Changes to Policy

VR99 reserves the right to amend the Shipping and Delivery Terms at any time without prior notice. Clients will be notified of significant changes via email or on our official website.

For any questions or assistance, please contact us at info@vr99.co.in.