Welcome to VR99 Services, your trusted partner in digital transformation. At VR99, we understand that your privacy is paramount, and we are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide when you engage with our services, particularly in the realm of digital transformation solutions tailored for businesses.

Information We Collect

To deliver exceptional services and enhance your experience, we collect various types of information:

1. Personal Information: We gather personal details such as your name, email address, phone number, and company information when you register for our services or contact us. This information is essential for us to communicate effectively and provide you with the best possible service.
2. Financial Information: For our payment gateway services, we may collect financial data, including bank account details and credit/debit card information. This data is processed securely to facilitate transactions and ensure a seamless payment experience.
3. Technical Information: To improve our services and ensure security, we collect technical data such as your IP address, browser type, device information, and operating system. This information helps us understand how our services are accessed and used.
4. Transactional Information: We maintain records of your payment history, transaction details, and billing information. This data is crucial for managing your account and providing you with accurate billing.
5. Usage Data: We analyze how you interact with our services, including login times, features accessed, and other engagement metrics. This information allows us to enhance our offerings and tailor our services to better meet your needs.

How We Use Your Information

At VR99, we utilize your information for several key purposes:

• Service Delivery: We use your information to process payments, manage your account, and deliver our digital transformation solutions effectively.
• Service Improvement: By analyzing user behavior, we continuously refine our services to enhance quality and user satisfaction.
• Security Measures: We implement robust security protocols to detect and prevent fraudulent activities, ensuring the safety of your information.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal obligations, including tax and accounting requirements.

Sharing Your Information

We value your privacy and do not sell or rent your information to third parties. However, we may share your information in specific circumstances:

• Payment Processors: We collaborate with trusted payment processors and financial institutions to facilitate secure transactions.
• Service Providers: We may engage third-party vendors to assist us with hosting, analytics, and customer support. These partners are obligated to protect your information and use it solely for the purposes we specify.
• Legal Obligations: We may disclose your information if required by law or to protect our legal rights.

Data Security

At VR99, we prioritize the security of your information. We employ advanced encryption technologies, secure servers, and strict access controls to safeguard your data. While we strive to protect your information, no system can guarantee absolute security. If you suspect that your data has been compromised, please contact us immediately.

Retention of Information

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Once your information is no longer needed, we will securely delete or anonymise it.

Your Rights

As a user, you have certain rights regarding your personal information:

• You can access, update, or delete your personal information at any time.
• You have the right to opt-out of marketing communications.
• You can request data portability or restrict the processing of your information.
• You cannot be discriminated against for exercising your privacy rights.

To exercise these rights, please reach out to us at info@vr99.co.in.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and analyze site performance. Cookies are small data files stored on your device that help us understand user behaviour and preferences. You can manage your cookie preferences through your browser settings. Additionally, we may use third-party cookies for analytics and advertising purposes.

International Data Transfers

If you are accessing our services from outside our primary operating region, please be aware that your information may be transferred to and processed in countries with different data protection standards. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website, and we encourage you to review this policy regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please do not hesitate to contact us:

• Email: info@vr99.co.in
• Phone: +91-767-6609-630
• Website: www.vr99.co.in

At VR99 Services, we are committed to ensuring your privacy and providing you with a secure and trustworthy experience as you engage with our digital transformation solutions.